Privacy Policy

Information We Collect

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We may collect and process the following personal data:

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• Name, email address, phone number and postal address

• Payment and transaction details (processed securely via third-party providers)

• Information you provide when you contact us or subscribe to our newsletter

• Data collected through cookies and analytics to enhance your browsing experience

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How We Use Your Information

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We use your data to:

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• Process and deliver your orders

• Communicate with you about your purchases or customer service requests

• Send promotional emails (only with your consent)

• Improve our website, products, and customer experience

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Legal Basis for Processing

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We process your data based on the following legal grounds:

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• Your consent

• The performance of a contract (e.g. fulfilling an order)

• Compliance with legal obligations 

• Our legitimate interests (e.g. improving services and marketing)

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Sharing Your Information

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We do not sell your personal data. We may share information with:

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• Payment providers

• Delivery partners

• IT and website support service providers

• Legal or regulatory authorities, if required by law

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All third-party partners comply with applicable data protection laws.

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Cookies

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Our website uses cookies to enhance your experience. You can manage or disable cookies in your browser settings.

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Your Rights

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Under UK GDPR, you have the right to:

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• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of data processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner's Office (ICO)

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Data Retention

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We retain your personal data only as long as necessary for the purposes described above or as required by law.

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Security

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We use secure systems and protocols to protect your information. While no method is 100% secure, we take all reasonable steps to safeguard your data.

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Contact Us

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Please contact us for any questions or concerns about your personal data or this privacy policy.